Red Roof Inn Tucson Downtown - University, Tucson

Upon arrival, our room was clean, spacious, and nicely decorated in black and white with colorful accents on the bed covers. However, the lack of room servicing meant we didn't receive fresh towels or amenities like soap or Kleenex throughout our stay. The service, despite some internal issues like staff yelling across the property, was efficient and helpful. The location wasn't the best and advised against walking downtown due to safety concerns, although the housekeeping staff were friendly. Overall, the hotel amenities were satisfactory.

The hotel has nice-looking and well-stocked rooms that are clean and well lighted, but unfortunately, they smelled strongly of stale smoke with overly bright lighting at night. The service was exceptional with a keen eye for cleanliness and friendliness from the staff. The location is excellent, especially for those visiting the university, despite some parking challenges. However, the dining experience could be improved with better coffee quality. Overall, a comfortable stay with a few minor drawbacks.

The hotel is quite a mixed bag. While the location is excellent, being close to the University and downtown, the lack of proper room maintenance was a letdown, with light pollution seeping in due to inadequate curtains and a lingering smell that was unpleasant. The promise of ongoing renovations offers hope for future guests, but the current state leaves much to be desired.